PRIVACY POLICY
PRIVACY POLICY
Last Updated: January 2, 2026
At Sistera, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely through third-party providers)
- Phone number (if provided)
Device Information
- IP address
- Browser type
- Time zone
- Cookies and usage data
Order Information
- Products purchased
- Order history
- Payment status
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
These third parties are required to protect your information and use it only for the services they provide.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at support@getsistera.com
7. International Customers
If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States.
8. Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at support@getsistera.com