TERMS OF SERVICE
TERMS OF SERVICE
Last Updated: January 2, 2026
Welcome to Sistera. This website is operated by Light Sky E-Commerce LLC, doing business as Sistera ("we," "us," or "our"). By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose. Any breach of these Terms will result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – PRODUCT USE & DISCLAIMER
Sistera products are clothing items designed for external wear. Our leakproof underwear is intended for personal use as a garment only. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary from person to person. Discontinue use immediately if irritation or discomfort occurs.
SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. We reserve the right to modify the contents of this site at any time without obligation to update any information.
SECTION 5 – PRODUCTS & AVAILABILITY
Certain products may be available exclusively online and in limited quantities. We reserve the right to limit sales to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change at any time without notice.
SECTION 6 – PRICING & BILLING
All prices are listed in USD unless otherwise stated. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or errors. You agree to provide current, complete, and accurate purchase information.
SECTION 7 – SHIPPING
Shipping times are estimates and may vary. We are not responsible for delays caused by carriers, customs, or incorrect address information provided by the customer. If an order is refused at delivery, not collected, or an incorrect address is provided, a shipping and handling fee of $15 USD will be deducted from any applicable refund.
SECTION 8 – RETURNS & REFUNDS
We offer a 14-day return window and a 90-Day Perfect Fit Guarantee. Please refer to our full Return & Refund Policy for complete details. To initiate a return or size exchange, contact us at support@getsistera.com
SECTION 9 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or websites over which we have no control. We are not responsible for the content, accuracy, or practices of any third party.
SECTION 10 – USER COMMENTS & FEEDBACK
By submitting comments or feedback, you grant us the right to use, edit, and distribute such content without restriction or compensation. You agree that your submissions will not violate any laws or third-party rights.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to violate any laws, to infringe on intellectual property, to distribute malware, or to interfere with site functionality.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are offered on an "as available" and "as is" basis. We make no guarantees regarding the reliability, availability, or performance of our website or products. To the fullest extent permitted by applicable law, Sistera shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Sistera from any claims arising from your use of the site or violation of these Terms.
SECTION 15 – TERMINATION
These Terms remain in effect unless terminated by either party. We may terminate access at any time for violations of these Terms.
SECTION 16 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
SECTION 17 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
SECTION 18 – CONTACT INFORMATION
For questions about these Terms, contact us at support@getsistera.com